We have had Earmolds for about 4 years now with only positives until recently....
We have the standard Earmolds each and the speaker version each as well....we use the speaker air tube version more than 95% of the time...We used the old Tamworth agent who was sensational, even attended one of our RTE's in Ebor a few years ago to make Earmolds for our members and their agent in Warwick attended National Rally 2015 and hooked up a number of members with the Earmold products
Earlier this year both our speaker set Earmolds needed resealing as the protective coating was becoming worn...not bad for 4 years work. Pockey even uses hers for running so they are sweaty as for a few hours each week and bounce back for more
They where returned recently and resealed...
Pockeys first use and one air tube fell out, third use the other fell out...now they wont stay in place or just as bad protrude through into the ear cannal and cause pain...grrr ! Never happened in 4 years of ownership previously. Now mine.... four uses and same story on both sides....grr!
So the reply I would expect from the vendor would be along the lines of ....Send them back and we will repair and return
But no... What I got was send them back with a reply paid post pack (Ok, I can live with that) But the "They are designed like this in case of an Emergency" and the "we must be using them wrong and pulling them out by the tubes"
After 4 year of trouble free use and none of these issues.... I think not
Anyone with similar issues of the tubes separating from the Earmold ??