Pairing SENA SMH10 headsets - the manual has it wrong

[Old Steve]

For some time since we got the SENA SMH10 headsets we had trouble getting them to pair.  Tried for so long to use the method from the manual, but have now worked out that the manual is wrong.  Tried pushing the same jog dial as we had held for five seconds, then usually ended up turning the units on and off and just pushed jog dials at random until the units spoke to each other.

We've found that if you hold one unit's jog dial down for the five seconds until the "Intercom Pairing" announcement, then to complete the pairing you have to press the OTHER unit's jog dial to establish the intercom pairing.  The units don't pair if you tap the SAME jog dial that you held down for five seconds.

The procedure which works on our sets is:

1.   Turn on both SMH10 headsets (A and B)
2.   Press and hold the Jog Dial on either headset (A or B) for 5 seconds until LEDs of both headsets start flashing red.  You will hear a voice prompt saying, “Intercom pairing”
3.   Tap the Jog Dial on the OTHER headset (tap B if you held A for five seconds, tap A if you held B for five seconds) and wait until the LEDs of both headsets turn to blue and the intercom connection is automatically established.

We're just using the headsets for rider to pillion conversations and love the units, they were easy to install, they're clear, easy to use, easy to recharge and refit to the helmets.  Know they do so much more, but we're perfectly happy just using them as an intercom.

[Biggles]

If only manual writers did a bit of Consumer research, life would be so much easier.
I've noticed lately that some importers are letting their Asian manufacturers write the documentation, which inevitably desperately needs proofreading, or preferably, re-writing.

[DaleMcLean]

UM - Old Steve, they only need to be paired the once, initially if they were not bought as a Dual pack (already paired).

So after turning both on, if EITHER person taps the jog dial it will initiate, or stop, intercom. You should NOT need to pair to each other unless you get a new unit , or want to talk to someone else 

[Brock]

Or do the software update and zero all settings

[Old Steve]

Thank you Dale, I don't think we saw that in the manual.

Love the units, great clear comms - do wish we'd bought quieter helmets though, we get a lot of wind noise.

[Diesel]

I wear earplugs Steve - it stops the wind noise through my helmet, and my SMH10's volume goes high enough to comfortably hear music and comms at any speed.


See here:
http://ozstoc.com/index.php?topic=10062.msg1186451#msg1186451


Cheers, Diesel