I have found a bit of an issue with the Sena 10s, and maybe other variants. The issue is spelled out below. This info has been sent to Sena Australia.
On a long ride, with my son (who is a learner) to the Byford RTE a fault kept occurring where the intercom kept dropping out, losing connection totally. I found two "interesting " points.
Point one:- My paired GPS (Garmin Zumo paired IAW User Manual ) . While riding and communicating via the intercom, and receiving a road alert from the GPS the intercom was disconnected. That is disconnected, not just muted as if the GPS had priority. This of course introduced rider distraction while trying to regain the connection.
Point two:- My Paired Sena SR10 on receiving a radio signal caused the same problem. This can be mitigated by turning off the radio, but defeats the purpose of having the Sena system.
My take on this problem, is that there is a major safety fault in the firmware , that will cause the intercom system to disconnect any time that a connection comes in from any other connected bluetooth device. I have checked the device (10S) settings with my phone app (Samsung note 20) and have noted that intercom has been set as the priority system.
I have done a search on the internet, and have noticed a similar problem with other Sena Motorcycle intercom systems, and these problems have been around since about 2012 without resolution.
To be fair, I hadnt noticed the problem before as I vary rarely have need to use the intercom, but always have the GPS and UHF CB radio interface (SR10) running . I have been using Sena for approximately 10 or so years, as have many of my friends across Australia in the Ulysses and OzSTOC (Oz ST Owners) Clubs. In fact Sena Aust Reps sold me my first 10S at a meet of OzSTOC members in WA mid 2014.