OzSTOC

Farkles, Gear & Accessories => Farkles and Gear General Section => Topic started by: StinkyPete on March 18, 2021, 06:06:13 AM

Title: Starcom no longer has an agent in Australia
Post by: StinkyPete on March 18, 2021, 06:06:13 AM: Our forum has a number of users of the hard wired Starcom family of helmet communication systems. I'm a fan of their hard wired communication sets as there's no bluetooth helmets to be charged, and no buttons to push to initiate a conversation. The inconvenience of plugging in when we hop on the bike is no big deal.

I've had an old helmet set pack up, and tried to get a replacement from SoundRider, the Aussie Starcom agent, only to find that they have closed shop. I rang and spoke to the previous owner of Soundrider, and he thought that Starcom in the UK had also closed down. My email to Starcom UK was promptly answered and they confirmed that they haven't got agent in Oz, but parts and accessories can be purchased direct from their website.

Go to http://www.starcom1.com/index.html (http://www.starcom1.com/index.html) to purchase Starcom products.
Title: Re: Starcom no longer has an agent in Australia
Post by: West Aussie Glen on March 18, 2021, 08:39:22 AM: Thanks for the info Pete. I am a Starcom user for much the same reasons as you give above.
Title: Re: Starcom no longer has an agent in Australia
Post by: West Aussie Glen on March 18, 2021, 08:40:03 AM: PS are you ordering anything?
Title: Re: Starcom no longer has an agent in Australia
Post by: StinkyPete on March 18, 2021, 11:17:21 AM: I have another Starcom helmet set that I've taken from a spare helmet, and I'll fit to that to my everyday helmet. Therefore I have no plans to purchase in the near future. For info, a Universal Helmet Set from Starcom UK is $116 AUD including shipping, which is quite a bit cheaper than the last one I bought from Soundrider.
Title: Re: Starcom no longer has an agent in Australia
Post by: West Aussie Glen on March 18, 2021, 05:42:57 PM: Thanks Pete. it maybe time to order a spare.
Title: Re: Starcom no longer has an agent in Australia
Post by: West Aussie Glen on December 27, 2022, 04:07:08 PM: Pete are you still using Starcom? I need a helmet set. Above link in yoiur first post no longer works.
Title: Re: Starcom no longer has an agent in Australia
Post by: StinkyPete on December 27, 2022, 07:05:04 PM: I've run a few searches using Google and haven't been able to find any Starcom Dealer anywhere. :fp
My old kit is still working OK, apart from the remote panel which no longer lets me adjust volumes. Perhaps Starcom as a motorcycle communication system has gone, which would be very disappointing, as a wired headset has significant advantages over a bluetooth battery powered unit.
Title: Re: Starcom no longer has an agent in Australia
Post by: StinkyPete on December 27, 2022, 07:09:06 PM: I just turned up this link.... https://www.earshotcommunications.co.uk/shop/product/starcom-digital-motorbike-intercom/ (https://www.earshotcommunications.co.uk/shop/product/starcom-digital-motorbike-intercom/) We might still be in luck.
Title: Re: Starcom no longer has an agent in Australia
Post by: Nigel on December 27, 2022, 07:21:56 PM: Quote from: StinkyPete on December 27, 2022, 07:09:06 PM
I just turned up this link.... https://www.earshotcommunications.co.uk/shop/product/starcom-digital-motorbike-intercom/ (https://www.earshotcommunications.co.uk/shop/product/starcom-digital-motorbike-intercom/) We might still be in luck.

Comes up out of stock on both items. Hit the wall, maybe? Backorders? Hope not.
Title: Re: Starcom no longer has an agent in Australia
Post by: Brock on December 27, 2022, 09:17:19 PM: The wireless units ( the bigger brands any way, cheap ebay stuff doesnt compare) They have a lot of great features, longer battery life , greater range (for bike to bike) and are portable obviously. Thats a benefit for when off the bike, with helmet on.. Which we all do now in the coffee shops....

:think1 :think1
Title: Re: Starcom no longer has an agent in Australia
Post by: West Aussie Glen on December 28, 2022, 12:00:48 AM: Quote from: Brock on December 27, 2022, 09:17:19 PM
The wireless units ( the bigger brands any way, cheap ebay stuff doesnt compare) They have a lot of great features, longer battery life , greater range (for bike to bike) and are portable obviously. Thats a benefit for when off the bike, with helmet on.. Which we all do now in the coffee shops....

:think1 :think1
For rider to pillion coms wired systems work better for me.
Title: Re: Starcom no longer has an agent in Australia
Post by: West Aussie Glen on December 28, 2022, 12:03:38 AM: Quote from: StinkyPete on December 27, 2022, 07:09:06 PM
I just turned up this link.... https://www.earshotcommunications.co.uk/shop/product/starcom-digital-motorbike-intercom/ (https://www.earshotcommunications.co.uk/shop/product/starcom-digital-motorbike-intercom/) We might still be in luck.
Thanks Pete, I had also found that and emailed them, unfortunately see reply below (very sad):-
Hi Glen,

Sorry to say but Starcom are no longer trading and have not been for the whole of 2022.

We have no stock of this item.

Sorry.

Regards,

John Kelly
Earshot Communications Ltd
ISO 9001:2015 Approved 12325-QMS-001
Tel: 01903 610006
New Extra Phone Number Added Tel: 01903 867005
Title: Re: Starcom no longer has an agent in Australia
Post by: StinkyPete on December 28, 2022, 05:52:01 AM: Starcom have gone :fp Well, that's a big disappointment, but I'll keep using mine until one of the helmet sets fail and I'll then consider my options. The simplicity and "always on" aspect of the hard wired Starcom has always been one of it's great advantages.

If anyone has moved from wired to Bluetooth, do you have second hand Starcom equipment available?
Title: Re: Starcom no longer has an agent in Australia
Post by: West Aussie Glen on December 28, 2022, 09:32:22 AM: I am in the same position. Am looking for a a spare full face headset.
Should have purchased a spare when I talked about it before.