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Website Info => Website Problems => Topic started by: StinkyPete on January 29, 2013, 07:57:48 AM

Title: Log In Problem
Post by: StinkyPete on January 29, 2013, 07:57:48 AM

I've had this problem for ages, but have never got around to trying to resolve it.

I log in "forever" in the top left corner with Username and Password.
The Password never works, and I am taken to a pop up window in the middle of the screen, where I retype the password and I can then gain entry to the site.
Sometimes when I turn the PC on, I'm already logged in, and other times I need to go through the above procedure.
I'm using Windows 7 Home Premium and Internet Explorer as my browser.
Any ideas???

Title: Re: Log In Problem
Post by: Biggles on January 29, 2013, 08:16:38 AM

Quote from: StinkyPete on January 29, 2013, 07:57:48 AM

I've had this problem for ages, but have never got around to trying to resolve it.

I log in "forever" in the top left corner with Username and Password.
The Password never works, and I am taken to a pop up window in the middle of the screen, where I retype the password and I can then gain entry to the site.
Sometimes when I turn the PC on, I'm already logged in, and other times I need to go through the above procedure.
I'm using Windows 7 Home Premium and Internet Explorer as my browser.
Any ideas???

Switch to Google Chrome.  It's better in most ways to IE.

Title: Re: Log In Problem
Post by: Brock on January 29, 2013, 08:25:40 AM

Its most likely a cookie setting in your browser of firewall prog. I havent found the fix for my puter yet, I use Firefox.

Title: Re: Log In Problem
Post by: rjstorrie on January 29, 2013, 02:37:32 PM

I'd say the cached user/pwd may be wrong. Goto clear the history of the Internet Explorer (IE), there is a section that allows you to clear the cached passwords as well. Also a toolbar may be interferring, check what you have running by Right clicking on the menu at the top, seeing what toolbar names are there with "ticks".

Rob.