Author Topic: Wrong Battery Supplied  (Read 2294 times)

Offline alans1100

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Wrong Battery Supplied
« on: November 26, 2015, 04:57:47 PM »
The new battery for my 1100 arrived today which I thought was going to get her back on the road but after getting home I find the terminals the wrong way around. Not good I thought; someone made an error somewhere.

The battery is an SSB RTX-14BS but made for a different brand name as an STV-3 which according to that company's pdf file is the correct one for my bike. Looking further I notice the terminal listings for their batteries and it says SVT-8 to match the 1100 wiring. I took the battery back down to the tyre store and after a phone call the sales rep will sort it out.

The guy in our local shop lifted the sticker off the box and finds out the box is for an STV-8 battery so somewhere during the packing stage at the factory batteries got put into wrong boxes.

Just as well I bought mine at the local tyre store as it'll be sorted ASAP but imagine if I'd ordered online and this happened; could be weeks. Buy the way, the same battery was on offer on eBay for $49 plus postage of about $18 so instead of me paying $89.90 it was discounted down to $81 by the local shop.
« Last Edit: November 26, 2015, 11:35:57 PM by alans1100 »
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Offline spanner

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Re: Wrong Battery Supplied
« Reply #1 on: November 26, 2015, 09:42:57 PM »
sometimes shopping local and supporting local pays off .... often in more ways than one.

 :thumbs
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Offline alans1100

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Re: Wrong Battery Supplied
« Reply #2 on: December 02, 2015, 12:54:23 PM »
An exchange battery arrived yesterday but still the wrong one. I went down a few minutes ago to find out when I can expect the battery and it should be tomorrow.

Apparently the supplier's salesman was horrified to think that this happened to the same customer again. I'm not sure what the freight cost for the supplier would be to send a battery up from Adelaide but so far it has cost them for sending three batteries and not one.
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Offline alans1100

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Re: Wrong Battery Supplied
« Reply #3 on: December 03, 2015, 11:21:28 AM »
The battery saga continues and ends.

It seems that the Adelaide supplier has been supplied with a whole heap of batteries in the wrong boxes. Not one battery of the type I wanted to suit the 1100 or LH positive. They didn't know when their next shipment would be in so they offered a standard battery instead. No issue with that as I want the bike back on the road. From past visits to the tyre dealer I remember seeing one in stock and it was still there so I now have it with a $5 cash back for all the mucking around.
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Offline alans1100

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Re: Wrong Battery Supplied
« Reply #4 on: December 03, 2015, 02:59:09 PM »
Bike is ready to go. Just need to ride down and fuel for the trip to Port Pirie tomorrow which should put a decent charge in the battery.

I won't tell anyone that after connecting the new battery the bike failed to start though all the tell tale lights lit up. Put the jumper leads from the car on and the same. And then...........I noticed the emergency stop switch.....was off......works better if it's on and then bike started as normal.
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Offline Gadget

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Re: Wrong Battery Supplied
« Reply #5 on: December 03, 2015, 04:39:00 PM »
Oh dear. I've almost been caught by that after I did some wiring. I had 15 minutes of thinking I'd killed the bike before I discovered is accidently bumped the kill switch. Glad it's sorted.
Cheers,
Gary
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Online Brock

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Re: Wrong Battery Supplied
« Reply #6 on: December 03, 2015, 10:01:59 PM »
I dont get caught by the kill switch, as I always stop the engine with it.

 o:) o:)

It always catches out the Harley riders though.   ;-* :grin
Brock
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Offline alans1100

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Re: Wrong Battery Supplied
« Reply #7 on: December 03, 2015, 11:29:49 PM »
Most of the time I use the key but sometimes test the side stand and E stop switches by stopping the motor with them.
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Offline Philbo

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Re: Wrong Battery Supplied
« Reply #8 on: December 04, 2015, 07:36:48 AM »
I was stopped at a red light, and my mate Brad stopped beside me.  Just before the light turned green he leaned over and hit my kill switch.  Bastard! :crackup
Ermagard
 
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