What a monumental far-cup!
Had two pre-op specialists appointments this morning, 10.30 and 10.45 ... I went early, 10.00 am.
They had the wrong medical file for both appts... had almost finished the paperwork for the first appt before they realised
that I was Kevin JOHN Murphy, born 4/11/47 .. not Kevin NORMAN Murphy, born 4/6/47?
... only when they checked that an ear nose and throat specialist does NOT do hernia surgery that the penny dropped.
I had to wait 15 minutes for the correct file to be sent from the Hospital... and then the hospital stuffed up and sent the WRONG file again!
ANOTHER 15 minutes passed, then a further 15 minutes to fill out the correct forms.
This put me a 3/4 hour late for the second appointment, which some brain-dead person in the office cancelled, because I wasn’t in the waiting room when they called.
They squeezed me in at 11.45, an hour late, and I have only just gotten home. Over two hours for two consecutive 15 minute appointments!
Oh, by the way... the specialist fee from my appointment a month ago?.. I have to attend his office to pay the bill in full, and THEN claim back part fee from Medicare. ... in HAMILTON, 90km up the highway!
They cannot accept payment here in Portland. This is all directly due to Malcolm Turnips foul-up, since he changed billing procedures.
Starting to wonder if it is worth going to the operating theatre Tuesday. With their proven incompetence today, they will probably remove an arm, or a leg!
...And
NOW of course, it’s
MY FAULT that their daily appointments are all running late?
