Telstra Chat

[Biggles]

I just needed to adjust Missus Biggles' mobile phone plan and was dreading talking to Mumblebai.  Then I noticed the option to "Chat 24/7".  I thought- "Here's a go, gotta be worth a try."  My alter-ego agreed and so we clicked it.
Gerald responded immediately and we got on like a plane on fire.  No unintelligible incantations for my stuffed hearing to decipher.  Just plain Ariel typeface.
Got the issue sorted in 5 minutes!  Try it.  You'll like it.

[Marcus]

Yup I'm on IRC chats a lot... I've noticed a lot of business have this now as part of their customer service... it's fantastic.

I use IRC chat almost every day... very old school but it looks like it's on it's way back

[Biggles]

I use IRC chat almost every day... very old school but it looks like it's on it's way back

I used to be on Chat groups- had some fun there with some people some nights.
I guess it will just keep getting more popular as the next generation realise its benefits.
For a business it's a great technique- saves spelling stuff out over the phone, for example.  Ironically as I type I'm dealing with a repeat phonecall regarding an email address because it was misheard the first time.  Eventually phonetic alphabet saved the day.  Too many technologies!

[Whizz]

Totally agree, since the op I have a little trouble thinking then talking quickly enough to keep a challenging conversation going, especially with someone who has English as their God-knows which language, but text is slower by force and therefore much easier for me to keep up with. And I actually don't care what language is primarily spoken with whoever is on the other end 'cause I can't hear them!! 

[Sicman]

After 3 people on Telstra chat two nights ago couldnt fix the issue    I rang the suggested number yesterday 

Hewoo she says
Where are you I said
Mawilla she says
Your not gunna be able to fix this issue from there I said
wet me try she says
I only had to ask her to repeat whole sentences about 12 times

Well bugger me dead  She actually resolved the problem with the Telstra computer and hey presto it now works 
Mark that day in the calender where an overseas call centre operator actually fixed an issue   

[Marcus]

I'm on a Telstra business plan, which anyone with an ABS can get. It's the best service I've ever had.
24/7 support to a 100% Australian customer support person.

$100 per month for phone and internet. I couldn't be happier with them.

[Biggles]

Hewoo she says
Where are you I said
Mawilla she says
Your not gunna be able to fix this issue from there I said
wet me try she says

You're a sarky beggar.
But I like you!