Thanks Diesel, I contributed to that thread but it doesn't appear that anybody has any actual hands on experience with Motorcycle Alliance. I know one thing for sure, I have been a member of NRMA Roadside Assistance for 46 years and I am really pissed off with their pricing and benefits, especially when you compare what they offer with what the RACQ and RACV offer interstate.
I had 5 policies with the NRMA earlier this year, the every day driver, 2 hot rods, the bike and additional cover for a caravan over 2 tons. That'sa lot of money every year, considering the 2 Hot Rods and the bike probably only come out of the garage once or twice per month.
My dilemma at this moment is, one of the Hot Rods and the bike are For Sale and both of their NRMA Roadside Assist policies are about to expire. I'm damned if I feel like paying the NRMA a couple of hundred dollars for each vehicle to renew those policies, when there is a chance that one or both of the vehicles could be sold anytime in the immediate future. I just can't justify this expense, especially given the NRMA's NO REFUND policy on Roadside Assist. I do not intend to replace either of the vehicles I am selling at this time.
I've actually sent the NRMA a couple of 'not so nice' emails this week indicating the disparity between their benefits and those of the RACV and RACQ and pointing out that their policies should cover the individual and not a specific vehicle and that they should provide some sort of 'Car Club or Enthusiasts Policies' for people who own multiple vehicles. I've also suggested to them that their Business Roadside Assistance Plans are more cost effective than those that they offer to the general public.
So far all of got from them is, "we'll refer the idea to our "Innovation Cell'!!!!!!! Is there anything else we can do to assist you and then an email asking me to provide Customer service feedback.
That is why I am looking elsewhere for Roadside Assistance providers.
